diff --git a/docs.it4i/general/access/einfracz-account.md b/docs.it4i/general/access/einfracz-account.md
index 4ce4067e45edd8b139b5558396eb90805d3eebac..54825794bb6c2e352f4f88d5470b5e1f1c7e9a80 100644
--- a/docs.it4i/general/access/einfracz-account.md
+++ b/docs.it4i/general/access/einfracz-account.md
@@ -9,14 +9,25 @@ IT4Innovations has become a member of e-INFRA CZ on January 2022.
 
 ## Request e-INFRA CZ Account
 
-1. Go to [https://signup.e-infra.cz/fed/registrar/?vo=IT4Innovations][2]
-1. Select a member academic institution you are affiliated with.
-1. Fill out the e-INFRA CZ Account information (username, password and ssh key(s)).
+1. Request an account:
+    1. Go to [https://signup.e-infra.cz/fed/registrar/?vo=IT4Innovations][2]
+    1. Select a member academic institution you are affiliated with.
+    1. Fill out the e-INFRA CZ Account information (username, password and ssh key(s)).
+
+    Your account should be created in a few minutes after submitting the request.
+    Once your e-INFRA CZ account is created, it is propagated into IT4I systems
+    and can be used to access [SCS portal][3] and [Request Tracker][4].
+
+1. Provide additional information via email [support\[at\]it4i.cz][b] (**required**, note that without this information, you cannot use IT4I resources):
+    1. **Full name**
+    1. **Gender**
+    1. **Citizenship**
+    1. **Country of residence**
+    1. **Academic affiliation**
+    1. **Academic affiliation country**
+    1. **Organization/affiliation type** (University, Company, R&D Institution, Private sector, Public sector(hospital, police,) AV)
+    1. **Job title**  (Student, PhD student,  Researcher, Research assistant, Employee)
 
-Your account should be created in a few minutes after submitting the request.
-
-Once your e-INFRA CZ account is created, it is propagated into IT4I systems
-and can be used to access [SCS portal][3] and [Request Tracker][4].
 
 Continue to apply for a project or project membership to access clusters through the [SCS portal][3].
 
@@ -38,3 +49,5 @@ You can change you profile settings at any time.
 [4]: https://support.it4i.cz/
 [5]: ../../management/einfracz-profile.md
 [6]: https://www.eduid.cz/
+
+[a]: mailto:support@it4i.cz