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docs.it4i/general/doc.it4i/general/support.md

+## Getting Help and Support
+
+Contact [support\[at\]it4i.cz][a] for help and support regarding the cluster technology at IT4Innovations.
+For communication, use the **Czech**, **Slovak**, or **English** language.
+Follow the status of your request to IT4Innovations [here][b].
+The IT4Innovations support team will use best efforts to resolve requests within thirty days.
+
+Use your IT4Innovations username and password to log in to the [support][b] portal.
+
+[a]: mailto:support@it4i.cz
+[b]: http://support.it4i.cz/rt