Update einfracz-account.md

docs.it4i/general/access/einfracz-account.md

@@ -18,7 +18,7 @@ IT4Innovations has become a member of e-INFRA CZ on January 2022.
     Once your e-INFRA CZ account is created, it is propagated into IT4I systems
     and can be used to access [SCS portal][3] and [Request Tracker][4].
 
-1. Provide additional information via email [support\[at\]it4i.cz][a] (**required**, note that without this information, you cannot use IT4I resources):
+1. Provide additional information via [IT4I support][a] or email [support\[at\]it4i.cz][b] (**required**, note that without this information, you cannot use IT4I resources):
     1. **Full name**
     1. **Gender**
     1. **Citizenship**
@@ -49,4 +49,5 @@ You can change you profile settings at any time.
 [5]: ../../management/einfracz-profile.md
 [6]: https://www.eduid.cz/
 
-[a]: mailto:support@it4i.cz
+[a]: https://support.it4i.cz/rt/
+[b]: mailto:support@it4i.cz