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Commit 50f36a28 authored by Branislav Jansik's avatar Branislav Jansik
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Update feedback.md

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4 merge requests!368Update prace.md to document the change from qprace to qprod as the default...,!367Update prace.md to document the change from qprace to qprod as the default...,!366Update prace.md to document the change from qprace to qprod as the default...,!323extended-acls-storage-section
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docs.it4i/general/feedback.md
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......@@ -44,7 +44,7 @@ Once a new feedback is created, users are notified by email and invited to [modi
**Rationale:** Feedback automation takes away some effort from a group of moderately satisfied users,
while prompting the users to express satisfaction/dissatisfaction.
We assume that users who are moderately satisfied with the services and do not require changes to the environment (satisfaction value 3)
We assume that moderately satisfied users (satisfaction value 3) do not require changes to the environment,
may be less motivated to provide feedback personally and tend to remain moderately satisfied in time.
Further, we assume that satisfied users (values 4-5) develop in time towards moderately satisfied (value 3)
by getting accustomed to the provided standards.
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